Settings

AI Tools

Here you can configure how long you want the session to be valid for, and how long you want to keep the images for.

Portal > Preferences

Yoti recommends you keep the data only if necessary. By default we set the session time to live for 1 week and the retention period to 3 months.

Portal > Preferences

Client view

Here you can configure the user view

Portal > Preferences

Configuration

Description

Primary colour

Colour of the button on the user session view.

Font colour

Change the colour of the font of the user session view.

Locale

Select a translation language. See Overview for translations supported.

Preset issuing country

Allows you to set which country is preset in the user session view.

Success URL

If the session is successfully completed you can redirect the user to a URL. If a user is not specified, the user will remain on the final IDV screen.

Error URL

If the session is unsuccessful you can redirect the user to a URL. If a user is not specified, the user will remain on the final IDV screen.

Mobile Handoff

You can enable a mobile handoff feature which will allow users to complete the session using their mobile devices. This can be toggled on or off and will be on as default for newly created services.


Device tracking information

Enable this option to view valuable user metadata, including IP addresses.