Email template

AI Tools

To edit the email template:

  • Go to the portal email tab


When creating a session in the Yoti Portal, you can choose to have Yoti email your end user on your behalf. The email includes a link that takes the end user directly to the Yoti identity verification journey. This page explains how to personalise that email so it matches your brand and gives your customers clear next steps.


Configurable options

Email element

Description

Company name

The company name shown in the email.

Locale

The language the text will display in.

Subject line

The email subject line which summarises what the email is for.

Body

The email body that explains why the user is receiving the email and what to do next.

Button label

Text displayed on the button that launches the identity verification checks.

Brand theming

Customise the verification experience with your brand colours and logo, or use the default Yoti theme.