Get in touch

Contact us

At any point during the integration, please do not hesitate to contact us here.

We aim to get back to you within 4 hours during a UK business working day. If your issue requires some investigation, we may take longer, but we will let you know. This support is available via video call or email; Yoti supports most teleconferencing platforms.

If you require dedicated support for your integration, you can also use the form above to request a quote.

Global coverage

If you know you are going live soon or are facing any issues, please get in contact with us at your earliest convenience. We can arrange support outside of UK hours.

We have a NOC team that works 24/7 to triage any issues. However, if you require any dedicated support, please get in touch with us.

Support coverage

Yoti support will cover:

• Troubleshooting any issues with the Yoti integration.
• Recommendations and best practices.
• Technical walkthrough of the Yoti integration.
• Bespoke integrations - services may be charged depending on scope.

Privacy

Once we have answered your question, we may contact you again to discuss Yoti products and services. If you’d prefer us not to do this, please let us know when you email.