Error Codes

AI Tools

All of the age verification error codes can be found here.

Error code

Error Name

Description

E000001

ErrCodeAPISessionNotFound

Unable to find a session for the session id and sdk id provided

E000002

ErrCodeAPIGeneric

Generic Error Code

E000003

ErrCodeAPIEmptySession

No sessionId or sdkId provided when requesting a session

E000004

ErrCodeAPISessionExpired

Session has expired

E000005

ErrCodeAPIMutlipartParse

Unable to parse multipart data when submitting data for age estimation

E000006

ErrCodeAPIBadRequest

Bad request (request validation failed, user not alive, no session methods allowed)

E000007

ErrCodeAPIValidationMethodNotAllowed

Validation method not allowed for this session

E000008

ErrCodeAPIInvalidSessionType

Invalid session type

E000010

ErrCodeAPIInvalidSessionStatus

Invalid session status

E000011

ErrCodeAPIUnauthorised

Unauthorised

E000012

ErrCodeAPIBiometricConsentMissing

Biometric consent missing

E000013

ErrCodeAPIResultNotFound

Unable to find a result for the session id and sdk id provided

E000014

ErrCodeAPIInvalidCreditCardCheckStatus

Invalid credit card check status for session

E000015

ErrCodeAPIInvalidPayload

Invalid payload for this request

E000016

ErrCodeAPIUncertaintyTooHigh

Uncertainty level too high for this request

E000017

ErrCodeAPIResultScoresThresholdFail

Mobile check result scores do not meet required thresholds

E000018

ErrCodeAPISessionUpdateNotAllowed

Session update not allowed

E000019

ErrCodeAPICancelAndRedirectURLsNotExist

Cancel URL and Redirect URL don't exist for session

E000020

ErrCodeAPIElectronicIDMethodNotConfigured

Electronic ID method is not configured for session

E000021

ErrCodeAPIElectronicIDVerificationFailed

Electronic ID verification failed

E000022

ErrCodeAPIGetSignicatToken

Unable to get Signicat token

E000023

ErrCodeAPIElectronicIDDateOfBirth

Unable to retrieve date of birth from Signicat

E000024

ErrCodeAPIEIDStateCompromised

Electronic ID state is compromised

E000025

ErrCodeAPINoMoreVerificationAttempts

No more verification attempts

E000026

ErrCodeAPIVerificationForMethodDisabled

Verification attempt for method is not allowed

E000027

ErrCodeAPIVerificationBlockedLocation

Verification is not allowed in this location

E000028

ErrCodeApiSecureTokenMissingData

Missing data from age estimation secure token

E000029

ErrCodeApiMissingRuleID

Missing ruleID for session, login not allowed

E000030

ErrCodeApiInvalidSSN

Invalid social security number

E000031

ErrCodeApiInvalidDOB

Invalid date of birth

E000032

ErrCodeApiSSNSupplierError

Error received from SSN supplier

E000033

ErrCodeApiAgeKeyInvalidCredential

Invalid AgeKey credential

E000034

ErrCodeLimitExceededDailySession

Daily session limit exceeded

E000035

ErrCodeLimitExceededMonthlySession

Monthly session limit exceeded

E000100

ErrCodeApiTemplateNotFound

Template not found

E000101

ErrCodeAPIDigitalIDMethodNotConfigured

Digital ID not configured

E000102

ErrCodeAPIBiometricConsentRequired

Biometric consent is required for configuration

E000103

ErrCodeAPIActiveLivenessNotAllowed

ACTIVE liveness level is not allowed

E000104

ErrCodeAPIMissingLiveness

Missing liveness level

E000105

ErrCodeAPITypeInvalid

AGE type is not allowed

E000106

ErrCodeAPITemplateCreateNotAllowed

Template creation not allowed

E000107

ErrCodeAPIManualAuthenticityNotAllowed

MANUAL authenticity is not allowed

E000108

ErrCodeAPIResumeEnabledNotAllowed

Resume enabled is not allowed

E000109

ErrCodeAPIRetryEnabledNotAllowed

Retry enabled is not allowed

E000110

ErrCodeAPIInvalidDigitalIdAgeEstimation

Invalid threshold supplied

E100001

ErrCodeReportAPIGeneric

Generic API Error

E100002

ErrCodeReportAPIBadRequest

Bad Request

E100003

ErrCodeReportAPINotFound

Not found

E110001

ErrCodeCCApiNotFound

Not found

E110002

ErrCodeCCApiInternalServerError

Internal server error

E110003

ErrCodeCCApiBadRequest

Missing or failing validation

E110004

ErrCodeCCApiInvalidCardType

Invalid card type

E110005

ErrCodeCCApiCardOwnerNotVerified

Card owner cannot be verified

E110006

ErrCodeCCApiSupplierErrorCode

Error code sent by supplier

E110007

ErrCodeCCApiGenericErrorCode

Generic error code

E120001

ErrCodeWalletApiGeneric

Generic API Error

E120002

ErrCodeWalletApiInsertSessionFail

Error while inserting the session in the DB

E120003

ErrCodeWalletApiRequestCodeFail

Error while requesting code from supplier

E120004

ErrCodeWalletApiUpdateSessionCodeFail

Error while updating session code in the DB

E120005

ErrCodeWalletApiSessionNotFound

Session not found

E120006

ErrCodeWalletApiCheckSessionStatusFail

Error while retrieving session status

E120007

ErrCodeWalletApiGetSessionFail

Error while retrieving session details

E120008

ErrCodeWalletApiSessionCodeMismatch

Session code mismatch

E140001

NotFound

Not found

E140002

InternalServerError

Internal server error

E140003

BadRequest

Missing or failing validation

E140004

NotAuthorised

Unauthorised request

E140005

NotAllowed

Forbidden

E140006

BadQR

Bad Request

E140007

SessionAlreadyUsed

Not found

E140008

Underage

Bad request

E140009

UnknownUnit

Not found

E140010

MissingSeed

Bad request

E200001

ErrCodeMobileAPIInternalServerError

Internal server error

E200002

ErrCodeMobileAPIEncodeProtoError

Unable to encode proto message

E200003

ErrCodeMobileAPIRequestOTPError

Unable to get a response from requesting OTP

E200004

ErrCodeMobileAPIDecodeProtoError

Unable to decode proto message

E200005

ErrCodeMobileAPIInvalidOTPError

OTP is not valid

E200006

ErrCodeMobileAPICountryCodeError

Invalid country code

E200007

ErrCodeMobileAPIBadRequestError

Bad request (client's done something wrong)

E200008

ErrCodeMobileAPIUnauthorisedError

Unauthorised

E200009

ErrCodeMobileAPINotAllowedError

Not allowed

E200010

ErrCodeMobileAPINotFoundError

Not found

E200011

ErrCodeMobileAPIBadRequestOTPMessageError

Invalid message template

E200012

ErrCodeMobileAPIPhoneNumberNotWhitelisted

Phone number not whitelisted

E200013

ErrCodeMobileAPISupplierError

Error received from supplier

E300001

ErrCodeAddressAPIInternalServerError

Internal server error

E300002

ErrCodeAddressAPIBadRequestError

Bad request

E300003

ErrCodeAddressAPICountryCodeError

Invalid country code

E300004

ErrCodeAddressAPINotFoundError

Not found

E300005

ErrCodeAddressAPIUnauthorisedError

Unauthorised

E300006

ErrCodeAddressAPINotAllowedError

Not allowed

E300007

ErrCodeAddressAPIMissingFirstNameField

Missing first name field

E300008

ErrCodeAddressAPIMissingLastNameField

Missing last name field

E300009

ErrCodeAddressAPIMissingZipCodeField

Missing zip code field

E300010

ErrCodeAddressAPIMissingCountryField

Missing country field

E300011

ErrCodeAddressAPIMissingDOBField

Missing date of birth field

E300012

ErrCodeAddressAPIMissingAddressField

Missing address field

E300013

ErrCodeAddressAPIInvalidDOBField

Invalid date of birth field

E400000

ErrCodeTokenAPIGeneric

Generic API Error

E400001

ErrCodeTokenAPIBadRequest

Bad Request

E400002

ErrCodeTokenAPIValidationMethodsMissing

Missing validation methods

E400003

ErrCodeTokenAPIValidationMethodNotAllowed

Validation method is not allowed for this rule type

E400004

ErrCodeTokenAPITokenNotFound

No valid tokens were found for visitor

E400005

ErrCodeTokenAPICookieNotFound

Cookie not found

E400006

ErrCodeTokenAPIRuleNotFound

Rule not found

E500000

ErrCodeMyFaceUnspecifedError

Unspecified error

E500001

ErrCodeMyFaceServiceUnavailable

Service unavailable

E500002

ErrCodeMyFaceTimeout

Timeout

E500003

ErrCodeMyFaceGatewayTimeout

Gateway timeout

E500004

ErrCodeMyFaceUnauthorised

Unauthorised

E500005

ErrCodeMyFaceNotFound

Not found

E500006

ErrCodeMyFaceInvalidBodyEncoding

Invalid body encoding

E500007

ErrCodeMyFacePayloadTooLarge

Payload too large

E500400

ErrCodeMyFaceModelNotFound

Model not found

E500401

ErrCodeMyFaceModelListEmpty

Model list empty

E500402

ErrCodeMyFaceInvalidCropType

Invalid crop type

E500403

ErrCodeMyFaceFormulaNotFound

Formula not found

E500404

ErrCodeMyFaceFormulaNotProvided

Formula not provided

E500405

ErrCodeMyFaceInvalidBase64Image

Invalid base64 image

E500406

ErrCodeMyFaceUnsupportedImageFormat

Unsupported image format

E500407

ErrCodeMyFaceImageResolutionNotSupported

Image resolution not supported

E500408

ErrCodeMyFaceImageSizeTooLarge

Image size too large

E500409

ErrCodeMyFaceImageSizeTooSmall

Image size too small

E500410

ErrCodeMyFaceImageCompressionNotAllowed

Image compression not allowed

E500411

ErrCodeMyFaceWrongChannel

Image wrong channels

E500412

ErrCodeMyFaceGrayscaleNotSupported

Image grayscale not supported

E500413

ErrCodeMyFaceFaceDetectorFailed

Face detector failed

E500414

ErrCodeMyFaceFaceNotFound

Face not found

E500415

ErrCodeMyFaceMultipleFaces

Multiple faces

E500416

ErrCodeMyFaceFaceBoxTooSmall

Face box too small

E500417

ErrCodeMyFaceRatioTooSmall

Face ratio to image too small

E500418

ErrCodeMyFaceRatioTooLarge

Face ratio to image too big

E500419

ErrCodeMyFaceInsufficientArea

Insufficient area around the face

E500420

ErrCodeMyFaceNotCentre

Face not centre

E500421

ErrCodeMyFacePoseTooExtreme

Face pose too extreme

E500422

ErrCodeMyFaceTooBright

Image too bright

E500423

ErrCodeMyFaceTooDark

Image too dark

E500424

ErrCodeMyFaceImageQuality

Bad image quality

E500425

ErrCodeMyFaceProcessingFailed

Fail processing image

E500426

ErrCodeMyFacePredictionFailed

Fail prediction

E500427

ErrCodeMyFaceUnmapped

MyFace responded with an error code that currently has no mapping

E600000

ErrCodeAgeScanUnspecifiedError

Unspecified error

E600001

ErrCodeAgeScanServiceUnavailable

Service unavailable

E600002

ErrCodeAgeScanTimeout

Timeout

E600003

ErrCodeAgeScanGatewayTimeout

Gateway timeout

E600004

ErrCodeAgeScanUnauthorised

Unauthorised

E600005

ErrCodeAgeScanNotFound

Resource not found

E600006

ErrCodeAgeScanImageTooBig

Image too big

E600007

ErrCodeAgeScanInvalidBase64Image

Unable to decode image (not a jpeg or wrong base64 string)

E600008

ErrCodeAgeScanNotAllowed

Not allowed

E600009

ErrCodeAgeScanBadRequest

Bad request

E600016

ErrCodeAgeScanUncertaintyTooHigh

Uncertainty level too high for this request

E600301

ErrCodeAgeScanUnknown

Unknow error

E600405

ErrCodeAgeScanBackgroundUnsuitable

Background image not suitable

E600406

ErrCodeAgeScanNoFace

No face detected

E600408

ErrCodeAgeScanSpoofing

Spoofing attempt detected

E600409

ErrCodeAgeScanImageNotPresent

Image not present

E600414

ErrCodeAgeScanGenericBadRequest

Generic bad request

E600415

ErrCodeAgeScanNoImage

No image detected

E600416

ErrCodeAgeScanInternalServer

Internal server error

E600417

ErrCodeAgeScanUnmapped

AgeScan responded with an error code that currently has no mapping

E600418

ErrCodeMyFaceInvalidEndpoint

The endpoint requested is invalid

E600419

ErrCodeMyFaceInvalidBIRequestHeader

Yoti-Bi-Request-Id is missing

E600420

ErrCodeMyFaceInvalidProduct

Invalid product

E600421

ErrCodeMyFaceSecureRequestEmpty

Secure request field is empty

E600422

ErrCodeMyFaceSecureSessionNotFound

Secure session not found

E600423

ErrCodeMyFaceSecureSignatureNotFound

Secure signature not found

E600424

ErrCodeMyFaceSecureVersionNotFound

Secure version not found

E600425

ErrCodeMyFaceSecureVerificationNotFound

Secure verification not found

E600426

ErrCodeMyFaceSecureClientSdkMismatch

SDK-Id doesn’t match with AI Service request

E600427

ErrCodeMyFaceInvalidSecureSdkId

Invalid SDK-Id format

E600428

ErrCodeMyFaceUntrustedSecureSession

Untrusted secure session

E600429

ErrCodeMyFaceInvalidSecureSession

Invalid secure session token

E600430

ErrCodeMyFaceInvalidMetadataDevice

Invalid device metadata provided

E600431

ErrCodeMyFaceInvalidSecureSignature

Failed to verify secure session signature

E600432

ErrCodeMyFaceImageNotProvided

Image has not been provided

E600433

ErrCodeMyFaceInvalidLevelOfAssurance

Invalid antispoofing level of assurance provided

E600434

ErrCodeMyFaceInvalidImgValidationLevel

The image validation level is invalid

E600435

ErrCodeMyFaceInvalidThreshold

Invalid threshold

E600436

ErrCodeMyFaceInvalidQueryParam

Query parameter value is invalid

E600437

ErrCodeMyFaceInvalidRequestBody

Request body is invalid

E600438

ErrCodeMyFaceMinHeight

Minimum image height supported is min_height_ size pixels

E600439

ErrCodeMyFaceMaxHeight

Maximum image height supported is max_height_ size pixels

E600440

ErrCodeMyFaceMinWidth

Minimum image width supported is min_width_ size pixels

E600441

ErrCodeMyFaceMaxWidth

Maximum image width supported is max_width_ size pixels

E600442

ErrCodeMyFaceMinPixels

Minimum number of image pixels supported is min_pixels_ size

E600443

ErrCodeMyFaceMaxPixels

Maximum number of image pixels supported is max_pixels_ size

E600444

ErrCodeMyFaceStdDevTooHigh

Standard deviation invalid value

E600800

ErrCodeActiveUnmapped

MyFace responded with an error that is currently not mapped

E601001

ErrCodeAgeScanMissingImage

Image has not been provided

E601002

ErrCodeAgeScanInvalidImageFormat

Image does not have a valid format

E601003

ErrCodeAgeScanMissingFacemap

Facemap has not been provided

E601004

ErrCodeAgeScanMissingSecondaryImage

Secondary image has not been provided

E601005

ErrCodeAgeScanInvalidSecondaryImageFormat

Secondary image does not have a valid format

E700000

ErrCodeYotiClientUnspecifiedError

Unspecified error

E700001

ErrCodeYotiClientServiceUnavailable

Service unavailable

E700002

ErrCodeYotiClientTimeout

Timeout

E700003

ErrCodeYotiClientGatewayTimeout

Gateway timeout

E700004

ErrCodeYotiClientUnauthorised

Unauthorised

E700501

ErrCodeYotiClientInvalidPEMFile

Invalid PEM file

E700502

ErrCodeYotiClientCantDecryptToken

Cant decrypt token

E700503

ErrCodeYotiClientCantDecryptProfile

Cant decrypt profile

E700504

ErrCodeYotiClientProfileNotFound

Profile not found

E800001

ErrCodeAuthAPIGeneric

Generic Error Code

E800002

ErrCodeAuthAPIBadRequest

Bad Request

E800003

ErrCodeAuthAPIUnautorised

Unauthorised

E800004

ErrCodeAuthAPIClientKeyInsertFailed

Cannot insert Client Key

E800005

ErrCodeAuthAPIForbidden

Forbidden

E800006

ErrCodeAuthAPIAccountNotFound

Not found

E900001

ErrCodeVisitorAPIBadRequest

Bad Request

E900002

ErrCodeVisitorAPIGeneric

Generic API Error

E910001

ErrCodeUserAPIGeneric

Generic API Error

E910002

ErrCodeUserAPIBadRequest

Bad Request

E910003

ErrCodeUserAPIUnauthorised

Unauthorised

E910004

ErrCodeUserAPIPasswordRequirements

Password Too Short

E910005

ErrCodeUserAPIAccountExists

Account Already Exists

E910006

ErrCodeUserAPIDuplicate

Username already has an account

E910007

ErrCodeUserAPIInvalidCredentials

Invalid Credentials

E910008

ErrCodeUserAPIAttemptsOverflow

Max login attempts reached

E910009

ErrCodeUserAPIUsernameRequirements

Username does not match requirements: min 8 chars, max 50 chars, only a-zA-Z0-9.-_ chars allowed

QR10001

ErrCodeQRMissingToken

Token missing when fetching profile

QR30001

ErrCodeQRMissingConfig

No config module found

QR40001

ErrCodeQRYotiClientFetchProfileFailed

Failed to get user profile due to Yoti client error

QR40002

ErrCodeQRCreateShareURLFailedExactAge

Failed to create share URL for exact age threshold

QR40003

ErrCodeQRCreateShareURLFailedOverUnderAge

Failed to create share URL for over or under age threshold

QR40004

ErrCodeQRYotiClientCreateShareURLFailed

Failed to create share URL due to Yoti client error

QR40005

ErrCodeQRUserProfileNotFound

Failed to get user profile

QR70001

ErrCodeQRMissingFormData

Missing form data: age or session type

UI000000

ErrCodeUIProcessSessionResponseError

Process session response error

UI000001

ErrCodeUISessionRequestError

Session request error

UI300000

ErrCodeUIMissingQueryParamSessionID

Missing query param session id

UI300001

ErrCodeUIQueryMissingParamSdkID

Missing query param sdk id

UI300002

ErrCodeUIMissingKeyFromConfig

Missing key value from config

UI300003

ErrCodeUIMissingHostFromConfig

Missing host value from config

UI300004

ErrCodeUIAgeTokenMatchFailed

Age token match failed

UI300005

ErrCodeUISessionUpdateError

Session update failed

UI300006

ErrCodeUIConfigNotFound

Cannot find style override configuration file

YDS00001

ErrCodeYDSInternalServerError

Internal server error

YDS10003

ErrCodeYDSSessionNotComplete

Session not complete

YDS40002

ErrCodeYDSDocumentFailedAuthenticity

Document failed authenticty check

YDS40003

ErrCodeYDSUnknownDocument

Unknown document

E150001

ErrCodeElectronicIdApiGeneric

Generic API Error

E150002

ErrCodeElectronicIdApiBadRequest

Bad request

E150004

ErrCodeElectronicIdApiStartSessionFail

Error while creating a session

E150005

ErrCodeElectronicIdApiMissingEnhancedChecksFlag

Enhanced checks flag not provided

E150006

ErrCodeElectronicIdApiCheckStatusFail

Error while retrieving session status


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